Developer Partner Program

Contents

→1. How the Program Works
→2. Requirements to apply for the program
→3. Certified Applications
↳3.1 Medal maintenance
↳3.2 Initiatives assignment process
↳3.3 Medal Changes
↳3.3.1 Medal upgrade
↳3.3.2 Medal quarantine and downgrade
↳3.4 Medal regionalization
→4. Program benefits

1. How the Program Works

The Developer Partner Program is based on a system of certification levels and medals. As integrations reach certain milestones and meet specific requirements, they can advance through different levels and unlock greater benefits.

2. Requirements for applying to the program

To apply for our DPP, you must meet the following requirements:

• Application: Formalize the application in the following form
• GMV: Have ML sellers using your solution that bill at least the following monthly GMV values per country:



Country	Monthly GMV (USD)
Brazil	2.500.000
Argentina	1.500.000
México	1.000.000
Chile	200.000
Uruguai	200.000
Colômbia	200.000
Peru	100.000



Note:
GMV(e) is the monthly revenue, in dollars, of active users. Through this metric, it's possible to define what type of clients use each application, considering their revenue, transactions, account size, etc.


• Security Assessment: Complete a Security Assessment and pass it with 65% or more.
• Initiative Development: Develop the minimum required initiatives assigned by an Integration Expert who will accompany you through the certification process and guide you in building a complementary and competitive integration within the partner ecosystem.

The delivery speed of these initiatives must adhere to the deadlines established for the SILVER medal.

There are minimum required developments depending on the category the partner aspires to be certified in. These are not static and may vary as our platform evolves.





3. Certified Applications


3.1 Medal Maintenance




Once the minimum SILVER certification level is reached, the main requirement that ensures the maintenance of the medal, or even upgrade/downgrade to different levels, is the speed of developing new assigned initiatives.

This requirement guarantees that your application is up-to-date and maintains a quality level aligned with Mercado Libre's standard


There are 3 types of initiatives:

1. Mandatory changes: These are required when changes occur or when we deprecate features that directly impact sellers' operations. They’re communicated through the news section of the Developers site, and the development adaptation deadline is 15 days.

2. New initiatives: These are quarterly initiatives assigned to partners based on the impact they have on sellers using their applications. Delivery deadlines are determined by the priority defined by Mercado Libre and the medal level of the application.

Development Priority	Detail	Silver	Gold	Platinum
Urgent	Performance, security, and/or regulatory issues.	8 hours and post mortem within 48 hours	8 hours and post mortem within 48 hours	8 hours and post mortem within 48 hours
High (P0)	Processes that have or present changes to be developed in a short period of time as they impact the seller's operations	60	50	40
Medium (P1)	Functionality that progressively needs to be implemented, but has time to be develop	75	65	55
Low (P2)	Complementary initiatives to existing functionalities	80	75	70



Nota:
The indicated deadlines are in calendar days.

3. Technical debt: During the quarter and at Mercado Libre's discretion, partners may be assigned initiatives that involves:
• Improvements in the quality and use of the application's resources.
• Carry overs: initiatives that were not previously prioritized.

Delivery deadlines for this type of development will be determined based on impact and medal level.




3.2 Initiative Assignment Process

Up to 4 initiatives per quarter (Q) will be assigned through the JIRA platform.

• 2 high priority
• 2 medium priority

*Excluding mandatory changes and technical debt.




3.3 Medal Changes




3.3.1 Medal Upgrade




If a partner wishes to achieve the next level of certification, they must meet the delivery deadlines of the desired medal level, for at least two consecutive quarters. For example, if your application is SILVER and you wish to reach the GOLD or PLATINUM medal, you must deliver initiatives at GOLD or PLATINUM speed for 6 consecutive months The medal upgrade will be reflected in the Partner Center the next month after the second quarter delivery deadlines . It will impact in all the countries the application is certified.




3.3.2 Quarantine and Medal Downgrade

If the development deadlines for initiatives are not met, the partner will enter a "yellow" Quarantine. This means:

• Your application will no longer be visible in the Partner Center in all the countries the APP is certified.
• You will maintain access to the support ticketing system, with the same SLA, to help you complete the development and validate it.
• A 40-day period will begin. If within this period we receive and validate the delayed delivery, the quarantine will be lifted and the app will return to the Partner Center with its previous medal.

If the first 40 days pass without receiving or validating the development delivery, the partner will enter "red" Quarantine. In this new 40- day period:

3.4 Medal regionalization

All certified applications can request regionalization through the candidate form. In this form, the partner must declare compliance with specific developments in the countries where they aspire to expand their operations.

Example: peculiarities in local billing flows in different countries, translating the tool into Portuguese or Spanish, etc.

Once applied, it will impact the Partner Center with the same medal level it had in the country of origin.

4. Program Benefits

Becoming part of the program will grant you different benefits, discover what they are!