Documentación Mercado Libre

Descubre toda la información que debes conocer sobre las APIs de Mercado Libre.
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Documentación

Última actualización 21/12/2022

Questions & answers

This examples will help you manage questions and answers.

Resource Description Example
/marketplace/questions/search?item=$ITEM_ID Search any question made to user's items. GET
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Get questions by Item ID

curl -X GET -H 'Authorization: Bearer $ACCESS_TOKEN' https://api.mercadolibre.com/marketplace/questions/search?item=CBT910505150
 

Response:

{
    "total": 1,
    "limit": 50,
    "questions": [
        {
            "id": 6986481359,
            "seller_id": 523130418,
            "text": "Local Test",
            "status": "UNANSWERED",
            "item_id": "CBT910505150",
            "date_created": "2020-04-22T08:20:23.000-04:00",
            "hold": false,
            "deleted_from_listing": false,
            "answer": null,
            "from": {
                "id": 460780150,
                "answered_questions": 7
            }
        }
    ],
    "filters": {
        "limit": 50,
        "offset": 0,
        "is_admin": false,
        "sorts": [],
        "caller": 523130418,
        "seller": 0
    },
    "available_filters": [
        {
            "id": "from",
            "name": "From user id",
            "type": "number"
        },
        {
            "id": "seller",
            "name": "Seller id",
            "type": "number"
        },
        {
            "id": "totalDivisions",
            "name": "total divisions",
            "type": "number"
        },
        {
            "id": "division",
            "name": "Division",
            "type": "number"
        },
        {
            "id": "status",
            "name": "Status",
            "type": "text",
            "values": [
                "ANSWERED",
                "BANNED",
                "CLOSED_UNANSWERED",
                "DELETED",
                "DISABLED",
                "UNANSWERED",
                "UNDER_REVIEW"
            ]
        }
    ],
    "available_sorts": [
        "item_id",
        "from_id",
        "date_created",
        "seller_id"
    ]
}
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/marketplace/answers Answer questions made on your items. POST
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Answer a question:

curl -X POST -H 'Authorization: Bearer $ACCESS_TOKEN' -d '{
    "question_id": 6892702450,
    "text": "It is a new test message",
    "text_translated": "Mensaje de prueba"
}' https://api.mercadolibre.com/marketplace/answers
 

Response:

{
    "id": 6892702450,
    "seller_id": 523130418,
    "text": "Green",
    "status": "ANSWERED",
    "item_id": "CBT911094925",
    "date_created": "2020-03-18T17:12:00.000-04:00",
    "hold": false,
    "deleted_from_listing": false,
    "answer": {
        "text": "It is a new test message",
        "status": "ACTIVE",
        "date_created": "2020-04-29T13:55:27.197-04:00"
    }
}
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/marketplace/questions/$QUESTION_ID Retrieves information for an specific question ID. GET
DELETE
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Get question details:

curl -X GET -H 'Authorization: Bearer $ACCESS_TOKEN' https://api.mercadolibre.com/marketplace/questions/6891108811
 

Response:

{
    "id": 6891108811,
    "seller_id": 523130418,
    "text": "Test Question 2",
    "status": "ANSWERED",
    "item_id": "CBT911087484",
    "date_created": "2020-03-17T22:33:32.000-04:00",
    "hold": false,
    "deleted_from_listing": false,
    "answer": {
        "text": "answer from seller 5",
        "status": "ACTIVE",
        "date_created": "2020-03-18T17:42:36.138-04:00"
    },
    "from": {
        "id": 466146046,
        "answered_questions": 1
    }
}
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Delete question

curl -X DELETE -H 'Authorization: Bearer $ACCESS_TOKEN' http://api.mercadolibre.com/marketplace/questions/6988272427
 

Response:

[
    "Question deleted."
]
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