Documentación Mercado Libre
Descubre toda la información que debes conocer sobre las APIs de Mercado Libre.Documentación
Developer Partner Program
What the evaluation method for application certification will be like
The following items have been defined in this program and will be considered to determine an application performance.
Requirements
Number of active users
An application will be ready for certification when a certain number of users has been recurrently interacting for the last 3 months.
The following thresholds apply to Argentina (MLA), Mexico (MLM), Brazil (MLB), Uruguay (MLU), Chile (MLC), Colombia (MCO) and Peru (MPE).
Customers | MLA | MLM | MLB | MCO | MLC | MLU | MPE |
---|---|---|---|---|---|---|---|
Active users | > = 10 | > = 10 | > = 15 | > = 5 | > = 5 | > = 5 | > = 5 |
Active user GMV (e)
Meeting the monthly seller GMV(e) number quota of sellers-customers (active users) that you have will be required for the different program levels. This quota will be measured month by month (M - 1).
GMV(e) | MLA | MLM | MLB | MCO | MLC | MLU | MPE |
---|---|---|---|---|---|---|---|
Level 1 | 7.000.000 | 4.000.000 | 20.000.000 | 600.000 | 750.000 | 750.000 | 750.000 |
Level 2 | 3.000.000 | 1.300.000 | 10.000.000 | 200.000 | 300.000 | 500.000 | 300.000 |
Level 3 | 1.000.000 | 500.000 | 2.500.000 | 100.000 | 100.000 | 100.000 | 100.000 |
Nivel 4 | 2.000 | 1.000 | 2.000 | 1.000 | 1.000 | 1.000 | 1.000 |
New functionality implementation timing
We suggest taking the following table into account. We will start letting you know about the implementation priority of new functionality to be launched. The following table shows the number of development days needed:
Partner Program | ||||
---|---|---|---|---|
Priority | Level 4 | Level 3 | Level 2 | Level 1 |
Low | 120 | 90 | 75 | 60 |
Medium | 90 | 75 | 50 | 45 |
High | 75 | 50 | 40 | 30 |
Considerations
- They are calendar days.
- No more than 5 initiatives per quarter, and they may have different priorities.
- Days will be counted from the day communication is sent.
- This requirement is valid starting in 2020, and all start in "zero base" as the new starting point.
- If you don´t meet the deadline for development, you can lose your certification. To recover it, you must develop the functionality with a new agreed term.
Number of Certified Developers
Your business developer team should take a test to evaluate their knowledge about our API. 30 minutes are allowed for the exam and the passing result should be 60% or over. Per the response percentage, the level will be:
- 60%: Basic Level
- 80%: Medium Level
- 95%: Expert Level
Active users | Certified partners | Experts | Medium | Basic |
---|---|---|---|---|
Level 1 | 5 | 3 | 2 | - |
Level 2 | 4 | 2 | 1 | 1 |
Level 3 | 3 | - | - | 3 |
Level 4 | 1 | - | - | 1 |
Evaluation method for application certification
From Mercado Libre we will send, once every quarter, an NPS survey to all active users (analyzing user and integrator) in order to know the degree of loyalty/satisfaction of the user in relation to the application.
The question of the survey will be: on a scale of 0 to 10, what is the probability that you recommend an integrator to other vendors? Being 10 (ten) very satisfied and 0 (zero) very dissatisfied).
Requirements | MLB | MLA | MLM | MLU | MLC | MCO | MPE |
---|---|---|---|---|---|---|---|
# Minimum Surveys | 30 | 25 | 15 | 10 | 10 | 10 | 10 |
% Responsers / Active Users | 1% | 1% | 1% | 1% | 1% | 1% | 1% |
Negative NPS | Level 4 | Level 3 | Level 2 | Level 1 |
---|---|---|---|---|
N/A | N/A | N/A | > = 20% | > = 40% |
What are our program benefits
You will get benefits from this program. Learn about them!
Partner Certificado | Partner Silver | Partner Gold | Partner Platinum | |
---|---|---|---|---|
Medal distinction App Certified | ||||
Listing in our Partner Center | ||||
Direct contact with Tech Partners (Business Engineers) | ||||
Participation in Certified Partner Summit | ||||
Business trainings with business units | ||||
25% discount in Mercado Libre partner events sponsorship * | ||||
Participation in webinars and workshops as speaker | ||||
Direct contact with KAM (Business Engineers) | ||||
50% discount in Mercado Libre partner events sponsorship * | ||||
Distinction in our Partner Center | ||||
Contact with strategic sellers sponsored by Mercado Libre | ||||
Highlighted as Success Case in Sellers Center | ||||
70% discount in Mercado Libre partner events sponsorship * |
Partner Certificado | Partner Silver | Partner Gold | Partner Platinum | |
---|---|---|---|---|
Mercado Libre Experts share Agile Development and Methodology practices. | ||||
Access to community in Slack and enhanced communication with community. | ||||
Access to error and statistics reports for better integration. | ||||
UX and System Architecture mentoring. | ||||
Participation in technology meetups. | ||||
Response from our support team in 6 business hours. | ||||
Participation in technology events. | ||||
Access to Cloud Services free trials. | ||||
Priority in our API new resources. | ||||
Support responses in 3 business hours. | ||||
Participation as speaker in Latin American IT events promoting best technology practices. | ||||
VIP help from support team. |
Partner Certificado | Partner Silver | Partner Gold | Partner Platinum | |
---|---|---|---|---|
Access to business modeling mentoring. | ||||
Experts in discovery process instances determine the relevance of the problem resolved by the tool and potential MVP construction. | ||||
Access to competitive integrator ecosystem environment to determine level of opportunity and relevance at different stages. | ||||
Liaison with users for technical and commercial validations. | ||||
Access to accelerators and investment funds to submit investment deck. |
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*In 2020, it will be available only for Argentina.